era77 is committed to protecting the privacy and personal data of every member. This Privacy Policy explains exactly what information we collect, why we collect it, how it is used and stored, and the rights available to you as an era77 member based in Indonesia.
Six principles that define how era77 handles your personal information
era77 collects only the personal information strictly necessary to operate your account, process transactions, and comply with legal obligations. We never ask for data we do not need.
All data transmitted between your device and era77 servers is protected by industry-standard 256-bit TLS encryption. Your personal and financial information cannot be intercepted in transit.
era77 does not sell, rent, or trade your personal data to third-party marketing companies. Data is shared only with partners essential to service delivery or required by law.
Personal data is held only for as long as necessary to fulfil the purposes described in this policy, or as required by applicable regulatory retention obligations.
era77 provides clear, accessible mechanisms for members to access, correct, delete, or restrict the processing of their personal data at any time.
Our data practices are designed to align with internationally recognized data protection principles, including those of the General Data Protection Regulation (GDPR) as a global benchmark.
In this Privacy Policy, the following terms carry the meanings given below:
era77 acts as the Data Controller for all Personal Data collected through the Platform. As Data Controller, era77 determines how and why your information is processed and is accountable for ensuring that processing is lawful, fair, and transparent.
For all privacy-related inquiries, requests, or complaints, please contact the era77 Data Protection team at:
Privacy Contact: [email protected] (subject line: "Privacy Request — [Your Username]")
era77 collects Personal Data through several distinct channels. The categories of data collected, and the context in which they are gathered, are set out in the table below:
| Data Category | Specific Examples | Collection Method |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, Indonesian National ID number (KTP) | Registration form; KYC document upload |
| Contact Data | Email address, mobile phone number, residential address in Indonesia | Registration form; account settings updates |
| Financial Data | Bank account details (BCA, BRI, BNI, Mandiri, CIMB Niaga, BSI, Bank Permata), e-wallet identifiers (OVO, DANA, GoPay, ShopeePay, LinkAja), transaction history in IDR | Deposit and withdrawal requests; payment processor integration |
| Verification Data | Copies of government-issued ID, selfie with ID, proof of address documents | KYC upload portal |
| Technical Data | IP address, device type, operating system, browser type and version, time zone (WIB/WITA/WIT), session duration | Automatically via server logs and analytics |
| Usage Data | Pages visited, games played, bet amounts, markets selected, login timestamps, feature interactions | Automatically via Platform analytics |
| Communications Data | Support chat transcripts, email correspondence, complaint records | Customer support interactions |
| Marketing Preferences | Promotional opt-in/opt-out status, communication channel preferences | Registration form; account preference settings |
era77 processes Personal Data only where a lawful basis exists. The primary purposes and their corresponding legal bases are:
Processing your Identity, Contact, and Financial Data is necessary to create and manage your account, process deposits and withdrawals in Indonesian Rupiah, and deliver the betting and gaming services you have contracted with era77 to receive. Without this data, we cannot fulfil the contract.
era77 is required by applicable gaming regulations and anti-money laundering (AML) obligations to conduct identity verification (KYC), maintain transaction records, and report suspicious activity. This processing is mandatory and cannot be refused by members who wish to use the Platform.
era77 processes Technical and Usage Data on the basis of legitimate interests, specifically to: detect and prevent fraud, collusion, and bonus abuse; ensure Platform security and stability; analyse usage patterns to improve products and services; and enforce our Terms and Conditions. We have assessed that these interests are not overridden by members' fundamental rights and freedoms.
Where era77 sends promotional communications (including offers, bonuses, and event notifications) by email or mobile, we do so only on the basis of your explicit opt-in consent provided at registration or subsequently through account preferences. You may withdraw this consent at any time without affecting the lawfulness of processing prior to withdrawal.
era77 does not sell, rent, or trade your Personal Data. We may share data with the following categories of recipients, and only to the extent strictly necessary:
era77's primary servers are hosted in data centers that maintain ISO 27001-certified information security management systems. Some of our contracted Data Processors — including certain game studios and fraud prevention providers — may operate infrastructure outside Indonesia. Where Personal Data is transferred internationally, era77 ensures that adequate safeguards are in place, including:
Personal Data is retained for the minimum period necessary to fulfil its stated purpose or to comply with applicable legal obligations:
era77 implements a layered security architecture designed to protect Personal Data against unauthorized access, alteration, disclosure, or destruction. Key measures include:
While era77 takes all reasonable technical and organizational measures to protect your data, no system is entirely immune from risk. In the event of a data breach affecting your Personal Data, era77 will notify you and any applicable regulatory authority within the timeframes required by law.
era77 uses cookies and similar technologies to operate the Platform effectively. The categories of cookies in use are:
These cookies are strictly necessary to authenticate your session, maintain your login state, and deliver core Platform functionality. They cannot be disabled without breaking fundamental Platform features.
These cookies collect anonymous data about how members navigate and use the Platform — page views, session durations, error events — enabling era77 to identify performance issues and improve the user experience. No personally identifiable information is collected for analytics purposes.
These cookies remember your preferences — such as language, odds format, and default stake — to provide a personalized experience across sessions.
These cookies support era77's fraud detection system by recognizing trusted devices and flagging anomalous login patterns. They are essential to account security.
You may manage cookie settings through your browser controls. Note that disabling essential or fraud prevention cookies will impair your ability to access and use the Platform. era77 does not use third-party advertising or behavioural tracking cookies.
As a member, you have the following rights with respect to your Personal Data held by era77. To exercise any of these rights, please contact us at [email protected] with the subject line "Privacy Request":
Request a copy of the Personal Data era77 holds about you and information on how it is processed.
Request correction of any Personal Data that is inaccurate or incomplete.
Request deletion of your Personal Data where processing is no longer lawfully justified, subject to mandatory retention obligations.
Request that era77 temporarily suspend processing of your data while a dispute about its accuracy or lawfulness is resolved.
Request your Personal Data in a structured, machine-readable format suitable for transfer to another service provider.
Object to processing based on legitimate interests, including profiling for fraud prevention, subject to era77's overriding legitimate interests.
Withdraw any consent-based processing (e.g., marketing communications) at any time without affecting prior lawful processing.
Lodge a complaint with the relevant data protection supervisory authority in your jurisdiction if you believe processing violates applicable law.
era77 will respond to all valid privacy rights requests within 30 days of receipt. Where a request is complex or high in volume, we may extend this period by a further 60 days, with written notice to you.
era77 strictly prohibits access by individuals under the age of 21. The Platform does not knowingly collect Personal Data from anyone under 21. If era77 becomes aware that Personal Data has been collected from a person under 21, we will immediately close the associated account, delete the data, and return any deposited funds to the original payment source.
The era77 Platform does not contain links to external third-party websites. All navigable links on the Platform direct to pages within the era77 domain (era77.cam). era77 is not responsible for the privacy practices of any third-party service you independently choose to visit. This Privacy Policy applies solely to data processing activities conducted by era77 through the era77.cam Platform.
era77 reviews this Privacy Policy periodically to ensure it remains accurate and reflective of our current data processing activities. When material changes are made, we will:
Your continued use of the Platform after the effective date of any revised Privacy Policy constitutes acceptance of the updated terms. If you do not accept the revised policy, you must discontinue use of the Platform and may request account closure by contacting our support team.
era77 takes all privacy concerns seriously. If you have a question, request, or complaint regarding this Privacy Policy or our data processing practices, please contact us through the following channel:
Email: [email protected]
Live chat is available 24/7 through the era77 Platform, staffed by Indonesian-speaking agents.
Response target: within 24 hours for general inquiries; within 30 days for formal privacy rights requests.
If you are dissatisfied with our response to a privacy complaint, you have the right to escalate your concern to the competent data protection supervisory authority or consumer protection body in your jurisdiction. era77 will cooperate fully with any such authority in the course of an investigation.
Our support team is available around the clock to address any data protection concern. You can also review our full Terms & Conditions, explore the FAQ, or return to the homepage.
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